You can find us at 3 locations currently, with 2 store locations and 1 gallery space available by appointment only. You may find the address information below.

• Maxfield LA – Behind the Animal Hospital and in front of BAPE 8825 Melrose Ave, Los Angeles CA 90069
• Maxfield Malibu – in the Lumber Yard, Across the street from the Starbucks 3939 CROSS CREEK RD. MALIBU, CA 90265
• Maxfield Gallery – Right across from Maxfield LA and next to Craigs, Appointment only

Absolutely! Our offerings vary in each location. Please feel free to email us at ClientServices@maxfieldla.com for further assistance.

Our online store features a rare and broad selection of products that are also available in both MAXFIELD Melrose and MAXFIELD Malibu locations. A select few designers can only be found in store, including Chanel, Dior, Miu Miu, Celine, and a small selection of Chrome Hearts.

Depending on what was purchased.

To stay informed on exclusive drops in-store and online, we recommend subscribing to our mailing list. We are also happy to pair you with an in-store stylist for a more personalized experience.

If you are unable to find this information on the product page or you are still unclear on fit, please reach out to ClientServices@maxfieldla.com for measurements.

The following forms of payment are currently accepted through maxfieldla.com: Mastercard, American Express, Visa, and Apple Pay.

At this time, you can browse and shop in USD only.

We do not offer any payment plans at this time.

Your card will be charged at the point that your order is finalized.

 Our return policy can be found here.

This time will vary depending on where you live.

Once your return is received and inspected, we will send you an email to confirm that we have received your item(s). We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

While regular priced items are eligible for a refund, sale items cannot be refunded. 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at returns@maxfieldla.com.

If your items are listed as final sale, the answer is yes.

If the item has been collected by the carrier, it’s possible! We can attempt to cancel with our carrier before they’ve dropped it off.

If the item is already headed to your destination, you will need to email returns@maxfieldla.com. We will send you a return label and process a refund once the item is back in our possession in resalable condition.

Yes, if you are still in your cart you can change the quantity to 0.

We do not offer international shipment at this time.

The current shipping provider for MAXFIELD is FedEx.

It depends on your shipping method and the size of the item(s) you are purchasing. Ground shipping for regular sized items is 20.

Taxes are dependent on state laws and how much business we do in your state. There are different taxes for luxury items.

We are currently not offering curbside pick-up at any of our locations.

Currently we are not offering same-day delivery. Overnight shipping is offered if the item is ordered by noon.

Order packaging at Maxfield is dependent on the product type ordered. A gift box option is always available.

We don’t ship internationally; no duties will be charged. The taxes that are charged are based on your state AND how much business we do in your state. Every state has their own threshold. If we surpass this threshold, you will be charged tax accordingly.

Within 5-7 business days you should receive an email with your FEDEX tracking information as soon as it has shipped.

Your store credit can only be used in store and is not eligible for use at maxfieldla.com.

We request proof of ID at the point of purchase so your presence is required.

Yes! Please reach out to an associate on our store team for an appointment.

While appointments are not required, they are recommended if you are planning to visit us on a weekend.

Our hold policy is for 24 hours, unless otherwise approved.

Yes, you can place an order over the phone. Please keep in mind that our in-store client will be prioritized so there may be a delay in your order.